1. Why doesn't need to register may purchase?
2. What's the MOQ base on wholesale and Discounts?
3. Why I can not pay instantly?
4. How are transport costs calculated?
5. What is volume weight ?
6. How do I go about reducing the cost of transportation on my package?
7. Can I change what I have ordered into other jewelry after placing an order online?
8. What's the specification of the product?
9. Do your company send free samples?
10. Do you accept customized making order?
11. How soon the order will be sent after payment?
12. How soon will your site update new products?
13. Should I need to pay the customs duty?
1.Why doesn't need to register may purchase?
In order to save the customer precious time,The customer may purchase directly.The choice finished the confirmation to fill in your detailed material to be ok.
2.What's the MOQ base on wholesale and Discounts?
As the largest Jewelry assorted wholesaler in China,We have no limit MOQ of each item but the total amount, we provide a small mixed wholesale to meet your various need of products, we have confidence on our abundant goods resource and good quality.in order to provide less quantity order,we set our MOQ amount for wholesale is $100,when order amount up to $200, the discount is 2%,when order up to $500, the discount is 5%,and when you purchase to accumulate your orders amount to $3000,you'll be our VIP member and a discount of 5% for you forever in the next future orders no matter big or small.when big order and customized order happens,there will be more preferential prices.we provide goods with More Order,More Discounts.
3.Why I can not pay instantly?
For we're wholesaler direct from manufacturer,we always try best to short the extra cost for our customers,so we give some choice for shipping way and payment method,to assure our products most competitive prices base on great quality.
Our shipping way provided as below:
A.Couriers
(EMS/DHL/Others)
B.By Air
C.By Sea
Only after we made the option the transport way that best suits you or you indicated, can we finalize the costs involved. Therefore, immediate payment and checkout at our website is not possible. We'll do some work on the freight,and send a confirm Email to you include order charge and freight cost before do payment.
4.How are transport costs calculated?
For Courier and post normally by weight,except for some big volume items(volume weight).
For sea shipments, the cost is calculated per Cubic Metre Volume.
For Air Cargoes and Couriers, cost is calculated base on:
a) By weight of package
b) By Volume Weight – whichever is higher.
5.What is volume weight ?
Courier companies and air cargo carriers calculate the volume of packages and divide it by a certain factor. This factor is different for every courier company and air cargo carrier.They do this to ensure that packages they are carrying do not occupy a disproportionate space to the weight, on their transport vehicles. If they do, then the couriers and air cargo carriers wish to be compensated accordingly.E.g – If one were to send a kilogram of sponge through air cargo, the one kilo of sponge may occupy space equivalent to 100s of kilos of metal.
6.How do I shorting the cost of transportation on my package?
We cannot help reduce the transportation costs for a package from our courier. However, you can reduce the cost of ,A demand of $200 MOQ is needed in our business to assure the shipping cost not be big part percent in total amount.
7.Can I change what I have ordered into other product after placing an order online?
Yes you can, please notify us before you remit! Also please provide the No of the product before and after updating.And we have to recalculate the delivery charge because the product weight may be different.
8.What's the specification of the product?
Most of our products have a specification include size,material...etc.but some may be missed,please ask us for more detail if you need to learn.
9.Do your company send free samples?
We are afraid not. Sorry we can't send free samples.we provide mixed and assorted wholesale service,if you want to do customized or big order,you're welcome to contact with us directly for quotation,otherwise please place a trial order to test the quality of our products.
10.Do you accept customized making order?
Yes,of course,we have our factory and accept various made-to-order service,you are welcome to send our customer service an email to give the detail of your special requirements.
11.How soon the order will be sent after payment?
Usually the order will be sent out within 2-5 workdays(except Sunday and China Public Holidays)after payment arrived.we will make a contact and well communication with you involve products information,about our company,payment way,products exchange,delivery way...etc.it may be postponed when encounter festivals, vacation or other some reasons.
12.How soon will your site update new products?
Normally we update our site every week,you will find them in "Latest Products",you're welcome to our site frequently and find new good fashions.meanwhile,some old ones will be fade-out anytime when sold out,Therefore,if you placed a order,please do payment soon,because some items havn't so many in stock.
13.Should I need to pay the customs duty?
Yes. It is usual to pay the tariff,any request on the question please ask us.
